Privacy Policy
We gather essential business data and automated call telemetrics solely to deliver uninterrupted call answering, automated quote intake, and schedule dispatching.
Personal & Business Details
AI Call Logs & System Telemetry
When you request a demo or register your trade business, we collect representative names, direct phone numbers, business email addresses, company descriptions, and specific service trade scopes submitted via our intake forms.
Our automated phone servers log call timestamps, caller ID numbers, AI voice interaction summaries, appointment requests, and standard browser cookies necessary to secure your dashboard session and maintain routing reliability.
How We Use Your Information
We deploy customer records and conversation logs strictly to configure your AI receptionist persona, coordinate live calendar availability, push verified job requests into your connected Google Sheets or CRM pipelines, and deliver service updates.
Your Rights & Choices
You retain comprehensive ownership over your business credentials, staff information, and caller records stored within our voice automation systems.
Access & Portability
Correction & Erasure
Opt-Out & Cancellation
You may request an export of all recorded call summaries, lead capture histories, and intake logs processed for your trade operations at any moment.
Ask us to update business schedules, modify answering rules, or permanently purge customer phone numbers and audio summaries from our storage volumes.
Unsubscribe from promotional messages immediately or disconnect your receptionist SIP lines and automated calendar syncs without hidden contract penalties.
Requests are acknowledged within 48 business hours by our security desk for Premium SaaS Agency clients and contractor accounts.
If you have questions about how our AI systems process your callers' details or wish to exercise your data deletion rights, reach our compliance team directly at support@premiumsaasagency.com.